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Answers to Frequently Asked Questions

Question: Why do I lose water in my pool?
Answer: Normal daily water loss through evaporation can range from a quarter to a half inch per day. Heating systems, human activity, and water features will also increase this loss.

Question: Why is my hair turning green?
Answer: You have copper present. Raise the pH to 8.5 and super chlorinate. Then add some Jack's Magic sequestering agent. This will help your blonde hair stay blonde. Be sure to rebalance back to normal chemistry levels .

Question: What is the water capacity of my pool?
Answer: Here are three simple ways to get an idea of how many gallons your pool will hold. If you still have trouble, you can contact anyone in the pool industry for help.
A) Rectangle: length x width x average depth x 7.5 gallons.
B) Circular: length x diameter x average depth x 5.9 gallons
C) Oval: length x short diameter x average depth x 5.9 gallons

Question: My pool plaster has stains on it. What can I do?
Answer: Your pool possibly has Iron or other types of metals that have attached themselves to your pool finish. This can be corrected most often with the use of a sequestering agent. Note: Always follow the manufacturer's label when using any chemical.

Question: What is etched plaster?
Answer: This occurs as acid dissolves any alkaline materials present in the pool water and it can cause your pool finish to feel like sandpaper. It can also provide a safe harbor for dirt and algae.

Question: I have this white hard stuff on the tile in my pool. What is it?
Answer: The white stuff is what some call scale or calcium deposits. It occurs when the pH goes above 7.9 and bonds with the carbonates in the water. It's not nice to look at but, have no fear. It can be cleaned up.

Question: Can I just put all my chemicals in one bucket and dump them in the pool at the same time?
Answer: Don't even think about it! NEVER mix chemicals! Add each one separately to your pool. And again, ALWAYS follow the manufacturer's label

Question: How is salt used to sanitize pool water?
Answer: Well, let's look at Sodium Chloride and Chlorine. If you combine the two, you come up with your everyday table salt. With a jolt of electric current (electrolysis), the two will separate and Ta-Da! You have instant chlorine in your pool. As the Chlorine reacts with bacteria in the pool, it will convert back to sodium chloride and begin the process all over again. This is easy and simple and requires very little work on your part. The system recycles itself, which means no need for liquid chlorines in your pool.

Question: I want to heat my pool, what type of heating should I use?
Answer: The two best ways to heat a pool are solar and heat pumps. The use of Solar heating is all natural and cost free from the sun after installation. Heat pumps are another source and run by electricity. Both ways have benefits so it depends on your preference! We suggest for the heating of a spa you look into gas heating for quicker enjoyment. Contact us for more information or questions you may have.

Question: Should I let Rover swim in the pool?
Answer: Absolutely not! Pets increase the chlorine usage needed for your pool as well as contribute to high levels of bacteria. That's not even getting in to the pet hair problem! Get Rover his own pool.

If you have a question that you would like answered, simply fill out our Contact Form and let us know your question.

Office: (407) 654-6522